Senior Software Engineer @ CBA India (Commonwealth Bank)
Bengaluru · May 2023 – Present
- Prototyped a GenAI network chatbot with LiteLLM multi-model routing and Portkey observability, cutting domain Q&A resolution time by 30% for network operations.
- Built and published 'cbapysnow', a reusable Python package for ServiceNow integration that reduced script development time by 25% across teams.
- Led backend architecture and API design in Python and Go for business-critical platforms; shipped features through code review, testing, and release cycles.
- Delivered an F5 automation POC (FastAPI, Airflow, AWS) end to end, demonstrating a 40% reduction in manual operational tasks.
- Shipped F5Portal (Python backend, JavaScript UI) end to end, reducing operational data retrieval time by 30%.